Proximity Sensor Not Working – Problem and Solution to Fix
100% Solution to Fix Proximity Sensor not Working in any Android Smartphone or iPhone.
The Proximity Sensor Not Working is Not a Very Common Problem but it Happens Sometimes. This is Not a Very Serious Problem and Most People can Fix it themselves (DIY).
Here I will Discuss Problems you can Face if the Proximity Sensor of your Phone is Not Working and Simple Solution to Fix it.
These solutions apply to all Models of the iPhone and All Brands of Android Smartphone including – Samsung, Realme, Oppo, Huawei, Xiaomi / Redmi, LG, Motorola, Mobicel, Lenovo, Nokia etc.
Proximity Sensor
What is the Function of Proximity Sensor
The proximity sensor can detect distance of the phone from our skin or any other object. This feature is used to disable the Touchscreen when we receive a Phone Call and the phone is held near our Ear to Avoid any Unintentional Input.
Test to Check if Proximity Sensor is Working or Not
The First thing to do is to Test if the Proximity Sensor if Not Faulty and is in Working Condition.
In case of Apple iPhone, Use the in-built Feature called ‘Diagnostics and Usage’ to Test All the Software and Hardware of your iPhone.
In case of Android, do following to Test the Proximity Sensor:
Step-1
Go To => Settings => About Phone => All Specs => Kernel Version
PS: This is How I reached the “Kernel Version” Option in my Redmi Note 5Pro. The Option could be somewhere else in your Brand and Model.
The Kernel Version Option
Step-2
Tap 5 Times on the “Kernel Version” Option. A New Screen to Test All the Hardware will Appear.
Step-3
Perform “Proximity Sensor Test“. It Must Pass the Test which means that the Proximity Sensor Hardware is OK and is Not Faulty.
Proximity Sensor Test in Android Mobile Phone
How to Fix if the Proximity Sensor Issue in iPhone
If you have not done any Screen Replacement and still facing the Problem then the Simplest Solution is to Perform a Soft Reset. in 99% Cases this will Solve and Fix the Problem. Read: How to Reset iPhone
But if you are facing the problem after Screen Replacement, then chances are the something is blocking the Proximity Sensor. Most Mobile Phone Repairing Technicians will use some kind of Glue or Tape while Screen Replacement. Ask the technician to check the Sensor Connector to the Main Logic Board and also Check if some Glue or Tape or Paint is Blocking the Sensor. Remove any such thing to Fix the Issue.
If you just installed a Screen Protector Glass before the Sensor Problem Occurred, make sure the Glass is for your Model and is Installed Properly. Also make sure that the Back cover of the iPhone is Not Covering the Sensor.
Proximity Sensor Not Working in Android Smartphone – How to Fix
After Screen Replacement
As I mentioned above that Most Mobile Phone Repairing Technicians will use some kind of Glue or Tape while Screen Replacement. Ask the technician to check the Sensor Connector to the Main PCB and also Check if some Glue or Tape or Paint is Blocking the Sensor. Remove any such thing to Fix the Issue.
If you just installed a Screen Protector Glass before the Sensor Problem Occurred, make sure the Glass is for your Model and is Installed Properly. Also make sure that the Back cover of the iPhone is Not Covering the Sensor.
No Screen Replacement and Still the Problem
- Restart the Phone
- Go To “Call Setting“. In Most Android Smartphones, you will Find the “Call Setting” Option by Pressing the Dealer. In some Brands and Models, you may find the Option in Setting.
- Select “Incoming Call Settings”
- Torn ON the “Proximity Sensor” Option
- in 99% of the Cases, this will Solve and Fix the Problem.
- But in Case if the Problem is Not Solved then Soft Reset the Phone and Check.
- If the Problem is Still Not Solved then Flash the Software. Read: Software Tools for Mobile Phone Repairing
Mobile Phone Proximity Sensor FAQs
Why is my mobile phone’s proximity sensor not working?
There are several reasons why the proximity sensor on a mobile phone may not be working. It could be due to a software issue, physical damage to the sensor, or a faulty sensor itself. Additionally, a dirty screen or screen protector may interfere with the sensor's performance.
How do I test if my mobile phone’s proximity sensor is working?
You can test your phone's proximity sensor by dialing #0# on your phone's keypad, selecting "Sensor" from the menu, and then placing your hand over the sensor. If the sensor is working correctly, the screen should turn off. Alternatively, you can download a third-party app that tests the proximity sensor's functionality.
Can I fix my mobile phone’s proximity sensor myself?
It is not recommended to fix your mobile phone's proximity sensor yourself unless you have experience repairing mobile devices. Attempting to fix it yourself may cause further damage to your phone. It is best to seek professional help from a mobile repair shop or contact the manufacturer for assistance.
How much does it cost to fix a mobile phone’s proximity sensor?
The cost of fixing a mobile phone's proximity sensor depends on the type of phone and the extent of the damage. In some cases, it may be covered under warranty, and the manufacturer may repair it for free. If not covered under warranty, the cost of repair may range from $50 to $200, depending on the type of phone and the severity of the issue.
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hi sir my name is chanda. and i have real me 3 pro phone. its screen off during the call. please help
My phone has been senor problem
Please Reset the Phone and Check. Otherwise either Update of Flash the Software and Check. If the problem is still there then the sensor might be faulty.